Thank you for your continued patience. Our vendor has identified a critical issue with the power infrastructure servicing our LA3 & PH2 facility.
As a result of this diagnosis, our vendor will be immediately performing emergency corrective maintenance in the facility to prevent further issues starting this evening after 5pm up to 9pm PDT tonight. Customers should expect up to one to six hours of downtime while this failing equipment is replaced and servers are re-energized.
We appreciate your patience and understanding in this matter and look forward to providing you with a satisfactory resolution. Updates will be posted here upon completion of the maintenance window.
Wednesday, August 13, 2014